Complaints

It can always happen that something does not go entirely as planned. We recommend that you first report complaints to us by sending an email to verkoop@finesselwellness.nl . If this does not lead to a solution, it is possible to register your dispute via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.